PUC issues warning about telephone scam

AUGUSTA – The Maine Public Utilities Commission is warning consumers that a simple reply to a phone number with the area code 809 (Dominican Republic) may result in excessive long distance charges – $100 or more in some reported cases.

Consumers may fall into this potentially expensive situation by responding to messages requesting a call back to the 809 area code or to other Caribbean codes. Also, be aware of any telephone numbers with the 011 international access code.

The scam begins with an urgent message left on answering machines, e-mails or Web site advertisements. Messages vary from unclaimed sweepstake prizes to reports of accidents involving family members or friends, to unpaid bills.

American law cannot protect consumers because these area codes indicate the calls originate from the Caribbean or other international locations.

If you have questions regarding this telephone scam, please contact the PUC’s Consumer Assistance Hotline at (800) 452-4599 or at TTY Relay (800) 437-1220. The e-mail address is maine.puc@state.me.us.