GRAY – Cell phone users and Gray area residents lost telephone service – including 911 – for more than 10 hours Tuesday, authorities said.

A problem at Pine Tree Networks caused the outage for the 657 telephone exchange. Cell phone users were affected because their calls are routed through the Gray area.

The outage began around 5 a.m. Service was restored shortly after 3 p.m.

Area authorities were unaware of any serious repercussions caused by the outage, according to Stephen McCausland of the Maine State Police.

“There’s no way to log what calls couldn’t get in, but we did have a quiet Tuesday working in our favor,” McCausland said.

Maine State Police and the Cumberland County Sheriff’s Department were coordinating so people would be able to reach police, fire and medical personnel.

Cell phone users were told to call alternate numbers. Residents without cell phones were advised to go to the Gray Fire Department, Town Hall or the Maine State Police barracks.