When shopping for jewelry, checklist can spare later hassles

In recent weeks we’ve discussed jewelry shopping. To wrap up, here are some basics to help you get the best product for your dollar.

Compare quality, price and service. If you’re not familiar with jewelers in your area, ask family members, friends and co-workers for recommendations. Ask for the store’s refund and return policy before you make a purchase.

Check for appropriate markings on metal jewelry. Ask whether pearls are natural, cultured or imitation. Know whether a gemstone is natural, laboratory-created or imitation, if it has been treated, if changes are permanent or if special care is required.

At the time of purchase, make sure the jeweler writes on the sales receipt key information such as the gem’s weight or size.

If you are looking for jewelry online, shop with companies you know or do your homework before buying to make sure a business is legitimate.

Get details about the product and be sure you have a street address to write to or a phone number to call if you have a question or need help.

If you have a problem with a jewelry purchase, first try to resolve it with the jeweler.

If you are dissatisfied with the response, write “Consumer Forum” at the address below. You may also contact the Jewelers Vigilance Committee’s Alternative Dispute Resolution Service, an independent, nonprofit organization formed to advance ethical practices in the jewelry industry. Contact JVC by mail at 25 West 45th Street, Suite 400, New York, NY 10036-4902, or by phone: 212-997-2002.

Consumer Forum is a collaboration of the Bangor Daily News and Northeast COMBAT-The Maine Center for the Public Interest, Maine’s membership-funded nonprofit consumer organization. For help or to request individual or business membership information write: Consumer Forum, Bangor Daily News, PO Box 1329, Bangor 04402-1329.