Free credit reports available to Mainers

AUGUSTA – Maine consumers can obtain a copy of their credit report once each year without charge, thanks to a new law that became effective this month. The law also requires that credit reporting agencies clearly disclose their procedures to enable consumers to correct inaccurate information contained in a credit report.

The Office of Consumer Credit Regulation has developed a form for consumers to use when requesting copies of their reports from the three major national credit reporting networks, Trans Union, Experian and Equifax. The form is available on the agency’s Web site, www.MaineCreditReg.org, or by request at 1-800-DEBT-LAW.

Under the law, enacted as Public Law, Chapter 118, credit reporting agencies may charge up to $5 for a second copy of a consumer’s report ordered within a year. However, consumers remain entitled to additional free reports under the circumstances listed in current state and federal law, such as if they are turned down for credit, if they are victims of fraud or identity theft, if they are receiving public assistance or if they are unemployed and actively seeking employment.

The Office of Consumer Credit Regulation has a consumer complaint section, which is staffed by two consumer outreach specialists who help consumers resolve complaints filed against credit bureaus, debt collectors and other regulated companies. Complaints are taken over the phone, by mail or in person. For more information, visit the office Web site at www.state.me.us/pfr/ccp/ccpindex.htm.