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FORT KENT – With its doors open for business and a dedicated staff hard at work, officials at Synergy Solutions are ready to celebrate.
The Arizona-based supplier of outsourced teleservices solutions located at the former MBNA building will be hosting a grand opening celebration Friday.
“We’re very excited about it,” Karen Deprey, center manager at the facility, said Tuesday. “This is such great news for the St. John Valley, and our employees are doing a wonderful job. We can’t wait for the ceremony.”
Officials from Synergy Solutions announced plans to set up shop in Fort Kent in March and began hiring employees immediately. The company opened at 69 Pleasant St. a short time later.
The move to the St. John Valley town created 80 full-time jobs and numerous part-time positions. The company has seven call centers throughout the United States. The closest center to Maine is in Johnson City, N.Y.
Deprey said the company will hold a ribbon-cutting ceremony at 11 a.m. and the fete will last throughout the day.
Corey Conklin, founder and chief operating officer of the company, will be on hand, as well as John Richardson, the commissioner of the state Department of Economic and Community Development. Representatives of Maine’s U.S. Sens. Olympia Snowe and Susan Collins, both Republicans, also are scheduled to attend.
Area economic development groups, including the Aroostook Partnership for Progress and the Northern Maine Development Commission, also will play a role in the ceremony, according to Deprey.
The Aroostook Partnership for Progress played a crucial part in enticing the customer contact business to set up shop in Fort Kent.
Walt Elish, the executive director of APP, credited the APP team, the Northern Maine Development Commission and the Northern Maine Finance Corp. for helping to seal the deal, as well as members of the community.
About 60 people lost their jobs when the MBNA facility in Fort Kent closed last February. The closing came after Bank of America completed its acquisition of MBNA Corp. and announced plans to close four of the seven call centers it acquired in Maine.
The shutdowns took place in Fort Kent, Presque Isle, Farmington and Portland.
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