Serve customers

I am writing regarding the buying of FairPoint by Verizon. I don’t really care one way or the other if they do, but I want to make your readers aware of this fact. I have FairPoint because it’s my only choice. I have been without telephone service twice for up to seven hours each in the past couple of weeks. I actually had to call on my cell phone to report the first one to FairPoint. The second one may have been due to tropical storm Noel, but I never lost my electricity. Why did I lose the phone service?

The telephone is a lifeline to many.

As for Internet service, as I’m typing this, I have none and will have to wait until I do to send this letter by e-mail. It has been sporadic for the past few days, and I never know when I log on if it is going to be available or not, and this can be very frustrating.

My suggestion to FairPoint is this: If you are going to purchase Verizon, why can’t you take care of your current customers?

Kitty McLaughlin

Stockton Springs