February 15, 2025
Business

Safeguards put in place for 911 response system

PORTLAND – FairPoint Communications has put safeguards in place to fix recurring problems with the Cumberland County 911 emergency response system.

The Cumberland County Regional Communications Center experienced several interruptions with its 911 emergency system between mid-April and last weekend.

In response, Fairpoint has installed new equipment, reconfigured its software and revised its notification procedures in the event of a service outage.

FairPoint determined that the cause of the 911 outages was a computer software configuration. Officials say the problem has been fixed.


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