I have called upon our state senator, Elizabeth M. Schneider, D-Orono, on a number of issues.

I first called her because my mother’s assisted living facility was having some difficulties with a change in ownership. I was concerned my mother’s residence would be closed, which may have meant my mother would have been uprooted from her place of care. Since my mother was very ill, keeping her in the place she was most comfortable was of paramount concern to me.

When I called Sen. Schneider and told her about the situation, she directly looked into it and helped resolve it. This allowed the people in the facility to stay put. My mother’s stability was ensured.

I recently called Sen. Schneider again. I suffered the loss of my mother, Jacqueline D. Brimmer, on Aug. 20.

Then my license was suspended. Since I have a medical issue I am required to present a note to the Bureau of Motor Vehicles regarding my health.

The language my doctor chose to use gave the impression my condition was at issue, which is not the case. The note caused the suspension of my license. All this was horrible, but Sen. Schneider made it much less difficult by working to resolve my license problem.

Sen. Schneider knew exactly how to address the problem and fixed it.

Thanks to the efforts of Sen. Schneider, both of these stressful situations were resolved.

Elizabeth Schneider is a caring, hardworking senator. She is the sincere kind of person with empathy we need in Augusta.

Harvey H. Brimmer III

Orono